WELCOME TO THE INFORMATION SITE FOR THE BRITISH AIRWAYS AND VIRGIN ATLANTIC AIR
PASSENGER REFUND SETTLEMENT
IF YOU BOUGHT A TICKET ON BRITISH AIRWAYS OR VIRGIN ATLANTIC AIRWAYS IN THE U.S.
OR IN THE U.K. BETWEEN 11 AUGUST 2004 AND 23 MARCH 2006, YOU MAY BE ENTITLED TO
A PARTIAL REFUND OF THE FUEL SURCHARGE.
The refund applies to tickets on “long-haul” flights. The purchase must have been
made in the United States or in the United Kingdom. Long-haul flights include all
Virgin Atlantic flights and most British Airways flights between the U.K. and non-E.U.
destinations, including flights to and from the United States. A complete list of
qualifying flights on British Airways can be found by clicking the tab to the left
entitled Important Documents and clicking the List of Qualifying Long-Haul British
Airways Flights. All Flights on Virgin Atlantic qualify as long-haul flights.